Building Controls Expert
2 weeks ago
Ameresco seeks a highly skilled Building Controls Expert to join our team. In this role, you will be responsible for remotely servicing the service activities related to customers BAS needs, managing and diagnosing technical support requests for service agreement customers and warranty calls.
Key Responsibilities:
- Manage client requests and inquiries, providing feedback and solutions.
- Minimize site visits through remote troubleshooting.
- Diagnose issues through remote access to client sites.
- Track work order status.
- Provide back-up support in the field as needed.
- Train and develop new field personnel on various systems.
- Travel less than 10%.
- Organize and prioritize multiple customer requests.
- Communicate effectively with customers and stakeholders.
- Familiarity with health, safety, and security standards in building environments.
- Proficient in using MS Office Suite and software systems.
- Apply problem-solving and critical thinking skills to overcome challenges.
- Experience with BAS controls.
Requirements and Qualifications:
- Minimum 2 years of senior-level technical controls experience.
- Technical degree or certification required.
What We Offer:
- $95,000 - $125,000 per year (estimated salary based on location and experience).
- A comprehensive benefits package, including medical, dental, and vision insurance.
- A generous 401(k) matching program.
- Ongoing training and professional development opportunities.
- A collaborative and dynamic work environment.
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