Engineering Assistant

5 days ago


Aragüés del Puerto, Huesca, United States Fairfax County Sheriff's Office Full time
Job Summary

We are seeking a highly skilled and motivated individual to join our team as an Engineering Aide. In this role, you will provide exceptional customer service and support to our customers, ensuring their needs are met and exceeded.

Key Responsibilities
  • Provide customer service assistance and support through our Customer Experience Team center
  • Answer customer calls, facilitate appointments, and track customer data
  • Maintain familiarity with general agency practices, policies, webpages, and other customer resources to provide effective guidance to customers
  • Attend meetings in person and/or virtually, as assigned
Requirements
  • Any combination of education, experience, and training equivalent to high school graduation or a GED issued by a state department of education with coursework in mathematics, algebra, and/or physical science or in a vocational trade
  • One or more years' experience assisting customers with technical questions in a fast-paced environment, both in person and on the telephone
  • General knowledge of land development processes and related permitting or site applications
  • Experience researching and collaborating with colleagues in a team environment
Working Conditions

This position requires the incumbent to be mobile with periods requiring sedentary tasks. Ability to operate computer-driven equipment. All duties performed with or without reasonable accommodations.

Fairfax County Government is an equal opportunity employer and prohibits discrimination on the basis of race, color, religion, national origin, sex, pregnancy, childbirth or related medical conditions, age, marital status, disability, sexual orientation, gender identity, genetics, political affiliation, or military status in the recruitment, selection, and hiring of its workforce.


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