Regional Hotel Operations Director
1 week ago
As a Regional Hotel Operations Manager at Marriott International, you will be responsible for the overall operations management of assigned properties. This includes ensuring profitability, guest service, risk management, and overall cleanliness and maintenance of the hotel properties.
Key Responsibilities:
Ensure policies and processes are being implemented across all hotels
Oversee recruitment and training of new General Managers
Evaluate and improve operations and financial performance, reporting findings to the Regional Director of Operations
Prepare regular reports for the Regional Director of Operations
Ensure hotels follow all health and safety regulations
Monitor communication between hotels and ensure a timely and accurate flow of information
Ensure hotel staff are adhering to company rules and policies, overseeing the implementation of any new rules, policies, or procedures set forth by the corporate office
Inspect guest rooms, public areas, and hotel grounds for cleanliness, safety, and appearance
Maintain a professional, cohesive team by hiring, training, coaching, counselling, motivating, and developing General Managers
Manage new hire processes for each hotel department within the property, ensuring all newly hired associates complete required paperwork, training, and orientation
Be the first point of contact for hotels in case of emergencies and staffing issues
Requirements:
Minimum of 5 years of hotel General Manager experience preferred
Previous hotel Department managerial experience required
Strong financial knowledge and computer skills, including Excel, required
Marriott, Choice, IHG Brand Management experience
Ability to spend long hours, including nights and weekends, and travel frequently to and from hotels
Possess computer skills, including Microsoft Word, Excel, and Outlook
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