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Customer Service Representative
2 months ago
We are seeking a highly motivated and licensed professional to join our State Farm Agent team as a Customer Service Representative. As a key member of our team, you will play a vital role in providing exceptional customer service and helping our business grow through value-based conversations and remarkable customer experiences.
Responsibilities- Establish and maintain strong customer relationships, providing prompt and accurate service as needed.
- Respond to customer inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Use a customer-focused approach to educate customers about insurance options and provide personalized recommendations.
- Maintain a strong work ethic and commitment to success, with a focus on delivering exceptional results and exceeding customer expectations.
- Property & Casualty license (required)
- Life and Health license (must be able to obtain)
- Excellent interpersonal and communication skills, with the ability to work effectively in a team environment.
- Strong organizational and problem-solving skills, with a focus on delivering results and meeting deadlines.
- Able to learn and adapt to new computer functions and systems.
- Salary plus commission and team bonus
- Paid time off (vacation and personal/sick days)
- Life Insurance
- Valuable experience and growth opportunities within our agency
If you are a motivated and licensed professional looking for a rewarding career with excellent income and growth potential, we encourage you to apply. We will follow up with you on the next steps in the interview process.
