Restaurant Senior Manager

2 months ago


Allentown, Pennsylvania, United States HHB Restaurant Recruiting Full time
Job Summary

We are seeking a highly skilled and experienced Restaurant Senior Manager to lead our team and drive business growth. As a key member of our management team, you will be responsible for overseeing daily operations, managing staff, and developing strategies to increase sales and customer satisfaction.

Key Responsibilities
  • Leadership and Management
    • Supervise and train restaurant staff to ensure excellent customer service and high-quality food preparation.
    • Develop and implement effective strategies to improve sales, customer satisfaction, and employee engagement.
    • Maintain a safe and healthy work environment, adhering to all health and safety regulations.
  • Customer Service
    • Ensure that all customers receive exceptional service, resolving any issues promptly and professionally.
    • Develop and implement customer loyalty programs to increase repeat business.
  • Staff Development
    • Identify and develop the skills and talents of restaurant staff, providing training and coaching to enhance their performance.
    • Conduct regular performance evaluations and provide constructive feedback to staff.
  • Business Operations
    • Manage restaurant finances, including budgeting, forecasting, and cost control.
    • Develop and implement effective marketing strategies to increase brand awareness and drive sales.
Requirements
  • Minimum of 2 years of experience in restaurant management, with a proven track record of success.
  • Excellent leadership, communication, and interpersonal skills.
  • Ability to work in a fast-paced environment and make sound decisions under pressure.
  • Physical stamina to work in a restaurant environment, including standing for long periods and lifting up to 50 pounds.
What We Offer
  • Competitive salary and benefits package.
  • Opportunities for career advancement and professional growth.
  • A dynamic and supportive work environment.


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