Food Service Associate

4 days ago


Knoxville, Tennessee, United States Crowne Plaza Knoxville Full time
About the Role

We are seeking a highly skilled and customer-focused Food Service Associate to join our team at Crowne Plaza Knoxville. As a key member of our restaurant team, you will be responsible for providing exceptional dining experiences for our guests. This includes greeting customers, taking food and beverage orders, serving orders promptly, and accommodating any special needs or requests.

Responsibilities
  • Greet customers in a warm and welcoming manner, ensuring they feel valued and appreciated.
  • Take accurate food and beverage orders from diners, using your knowledge of menu items and ingredients to make recommendations when needed.
  • Serve orders promptly, ensuring that dishes are presented attractively and with a smile.
  • Accept payment from guests, guaranteeing the accuracy of the guest check and manner of payment to protect both the client and the business from any transaction mistakes.
Requirements
  • High school diploma or equivalent certification (GED) required.
  • Prior experience in the food service industry is highly desirable, but not essential.
  • Must possess excellent communication and interpersonal skills, with the ability to work effectively with colleagues and guests.
  • A strong emphasis on putting the guest first and providing exceptional customer service is crucial for this role.
Compensation

$15 per hour, offering a competitive rate for a talented individual like you. Plus, enjoy a range of benefits including employee rate at IHG Hotels, free on-site parking, and discounted KAT bus passes.



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