Enrollment Team Member

2 days ago


Chattanooga, Tennessee, United States Renewal Full time

At Renewal, we seek a talented individual to fill the role of Enrollment Team Member. This position embodies our values of excellent service and accurate communication.

Key Responsibilities
  • Accurately communicate benefit offerings to enrollees of Renewal clients
  • Study and understand the benefit offerings for each client
  • Respond to customer inquiries regarding benefits and enrollment questions
  • Coordinate with the benefits team at Renewal to ensure timely enrollments
  • Help clients navigate enrollment systems of Renewal
  • Address and escalate complex benefits questions when necessary
  • Utilize communication materials such as benefit guides to educate enrollees
  • Ensure that all communication is properly logged in Renewal CRM and Enrollment systems
Salary Range:

$50,000 - $65,000 per year



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