Neurosurgery Equipment Specialist

3 days ago


Chicago, Illinois, United States Synaptive Medical Full time
Job Description:
Synaptive Medical seeks a skilled Field Support Specialist, II to join our team. As a Field Support Specialist, you will be responsible for delivering exceptional on-site support for advanced neurosurgery medical equipment. This role requires strong technical expertise, excellent communication skills, and a commitment to customer satisfaction.

Main Responsibilities:
• Troubleshoot and resolve complex technical issues on Synaptive equipment, collaborating with clinicians and engineers to ensure optimal equipment performance
• Conduct installations, modifications, and routine maintenance tasks, adhering to safety protocols and manufacturer guidelines
• Develop and maintain product knowledge, staying up-to-date with new technologies and features
• Work closely with cross-functional teams to improve overall quality and efficiency of equipment

Requirements:
• 3+ years of experience in field service, preferably with medical devices
• Strong analytical and problem-solving skills, with ability to work independently and collaboratively
• Effective communication and interpersonal skills, with ability to interact with diverse stakeholders

Salary: $90,000 - $120,000 per year, dependent on experience

What We Offer:
Synaptive Medical offers a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. We value diversity, inclusivity, and employee well-being, creating a supportive work environment that fosters collaboration and innovation.

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