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Technical Trainer

1 month ago

Shelton, Connecticut, United States Generac Power Systems, Inc. Full time
Technical Service Trainer

We are Generac, a leading energy technology company committed to powering a smarter world. Our history spans over 60 years, marked by innovation and dedication to energy solutions.

The Technical Service Trainer plays a crucial role in our team, responsible for training and instructing technicians in all aspects of generator repair and installation. This role requires a strong understanding of Generac products, including start-up, operation, and troubleshooting.

Key Responsibilities:

  • Instruct and train technicians in generator repair and installation
  • Develop and present technical training curriculum
  • Write and review technical documentation, including owner, installation, diagnostic, and flat rate manuals
  • Establish warranty flat rates for new product prototypes
  • Collaborate with internal departments to fabricate training units
  • DOT driver (Non CDL)

Requirements:

  • 3 years of field technician experience in HVAC, automotive, generator, or similar discipline
  • 3 years combined field technician experience and technical training experience
  • Associates or Bachelor's degree
  • Technician Excellence or ASE certification
  • Previous experience using SAP or equivalent ERP

Preferred Skills:

  • Knowledge of MS Office, including MS Word, MS PowerPoint, and MS Excel
  • Demonstrated strengths in writing and presenting technical information
  • Ability to develop testing plans
  • Ability to deal with shifting priorities and moving deadlines
  • Familiarity with hand tools and test equipment

This position acts independently under the direction of the Senior Manager Service Training. Specific conditions of this job are typical of frequent and continuous computer-based work requiring periods of sitting, close vision, and ability to adjust focus. Occasional travel is required.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.