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Store Shopper

1 month ago

Rochester, New York, United States Wegmans Food Markets Full time
Job Summary

We are seeking a highly motivated and customer-focused Store Shopper to join our team at Wegmans Food Markets. As a Store Shopper, you will play a critical role in providing excellent customer service and ensuring that our customers receive their grocery orders in a timely and efficient manner.

Key Responsibilities
  • Utilize technology to communicate with and fulfill customer orders
  • Accurately and efficiently scan items, make appropriate substitutions as needed, and process payments
  • Properly handle product, use necessary equipment, and bag items to ensure they reach their destination safely
  • Help to maintain a clean, organized, and well-stocked workspace
  • May be expected to carry out other customer service duties within the store, as necessary to fit the needs of the business
Requirements
  • Customer service experience, preferably in a food service, grocery, or retail setting
  • Ability to use a company-issued device to manage orders and communicate with customers
  • Verbal and written communication skills
  • Ability to take direction and work independently
Benefits
  • Paid time off (PTO) to help you balance your personal and work life
  • Higher premium pay rates for working Sundays or on a recognized holiday
  • Health care benefits that provide a high level of coverage at a low cost to you
  • Retirement plan with both a profit-sharing and 401(k) match
  • A generous scholarship program to help employees meet their educational goals
  • LiveWell Employee & Family program to support your emotional, work-life, and financial wellness
  • Exclusive discounts on electronics, entertainment, gym memberships, travel, and more

We are committed to providing our customers with fast, efficient, and convenient options for their grocery shopping. As a Store Shopper, you will be responsible for utilizing the latest technology to engage with customers through an app, shopping their orders, and staging them for pickup. If you are passionate about working in a fast-paced environment and giving customers the freshest and best quality products, this could be the role for you.

At Wegmans, we've long believed we can achieve our goals only if we first fulfill the needs of our people. Putting our people first and offering competitive pay and a variety of benefits & perks is just the start of what it means to work at Wegmans.

Whether through premium pay for working on Sundays or holidays, offering industry-leading health care coverage and wellness programs to support physical, financial, and emotional well-being, or paid time off (PTO) to help you balance work and life, we've got something for everyone.

And because we care about the wellbeing and success of every person, we recognize each person has their own unique scheduling needs. We're proud to offer flexibility in scheduling so our employees can prioritize what is most important to them. Our large, high-volume stores and 24x7 operations allow for personalized schedules that balance an employee's individual needs with the needs of our business and each department.