Tech Training Program Coordinator

2 days ago

Chantilly, Virginia, United States Leidos Full time
Job Summary

We are seeking a highly organized and detail-oriented Tech Training Program Coordinator to join our team at Leidos. As a key member of our technical training program, you will be responsible for coordinating and conducting technical training for our dynamic clients.

As a successful candidate, you will have the opportunity to make a significant impact on our clients' technical skills and mission performance. You will work closely with our team to develop and implement training programs, coordinate resources, and ensure quality and timely products.

Key Responsibilities
  • Coordinate and conduct technical training for clients, including online learning modules and interactive classroom tools.
  • Track and register students, coordinate class schedules, and welcome participants and support any learning or accessibility needs.
  • Collaborate with subject matter experts, designers, and instructors to develop and implement training programs.
  • Prepare course materials, set up training sessions, and provide student credit and reports on course enrollments and completions.
  • Execute diplomacy with team members, managers, and customers to identify requirements and develop action plans.
  • Provide technical instruction as needed and coordinate VIP visits, support visitors or outside speakers, and assist with ad hoc tasks related to the technical training program.
  • Develop and/or assist with developing classroom and e-learning materials and courses in conjunction with instructional designers and instructors.
  • Partner cross-functionally with other team members to accomplish tasks and complete projects.
  • Work with customers to coordinate resources, prioritize activities, and ensure quality and timely products.
  • Utilize project tracking tools and weekly meetings to track, communicate, and manage all tasks and projects.
  • Archive projects per office-designated standards and adhere to customer security policies and procedures.
Requirements
  • Possess a current TS/SCI with polygraph clearance.
  • A Bachelor's degree and at least four (4) years of related job experience. Experience may be substituted in lieu of degree.
  • Strong written and oral communication skills with the ability to independently craft error-free, tone-appropriate, and professional marketing, informational, and status communications.
  • At least two years of direct customer service experience.
  • At least two years of administrative, data entry, or clerical experience.
  • Experience cleaning, organizing, managing, and maintaining data.
  • Basic data literacy, able to input, process, and clean data sets and records.
  • Ability to learn classroom instruction and facilitation skills.
  • Ability to learn technical skills and teach them to others.
  • Ability to work across multidisciplinary teams.
  • A self-starter, who is highly organized and capable of setting and maintaining schedules for themselves and for others.
  • Experience utilizing project tracking mechanisms to communicate, coordinate, prioritize, and complete projects on schedule.
  • Experience with the Microsoft Office Suite of products.
Preferred Qualifications
  • Significant experience or training in data integrity, data management, and/or data organization.
  • Experience designing, planning, and/or conducting instructional programs, experiential learning, or on-line learning.
  • Experience with records management including experience using record management or learning management systems.
  • Experience providing instruction, especially technical instruction.
  • Experience or training in copy editing for print or screen publications.
  • Familiarity with copyright and ADA compliance regulations.
  • Familiarity with AI and machine learning concepts or models.

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