Restaurant Operations Manager
2 months ago
Restaurant General Manager Job Description
About Gecko Hospitality
Gecko Hospitality is a leading restaurant company with a strong commitment to delivering exceptional customer experiences and fostering a positive work environment. We are seeking a highly skilled and experienced Restaurant General Manager to join our team.
Job Summary
The Restaurant General Manager will be responsible for overseeing the daily operations of our restaurant, ensuring that all aspects of the business meet our high standards of quality, service, and operational excellence. This includes managing marketing and human resources, creating an entertaining and exciting dining experience for customers, and driving financial success for the restaurant.
Key Responsibilities
- Customer Experience
- Create an engaging and entertaining dining experience for customers
- Ensure exceptional customer service and resolve any issues promptly
- Team Management
- Direct and support team members to achieve their full potential
- Manage employee schedules and ensure adequate staffing during all shifts
- Financial Management
- Manage the restaurant's profit and loss, including budgeting and forecasting
- Drive sales growth and increase guest counts
- Marketing and Human Resources
- Develop and implement marketing strategies to attract and retain customers
- Manage human resources, including recruitment, training, and employee relations
Requirements
- Experience
- Minimum of 3 years' experience as a Restaurant General Manager
- Skills
- Excellent leadership and management skills
- Strong communication and interpersonal skills
- Ability to drive sales growth and increase guest counts
- Passion for developing and mentoring others
- Education
- High school diploma or equivalent required; degree in hospitality or related field preferred
Benefits
- Competitive salary
- Medical, dental, and vision healthcare plans
- 401(k) plan
- Life insurance
- Short and long-term disability insurance
- Sick leave
- Credit union membership
- Dining discounts for employees and their families
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