Lead Service Associate

4 days ago


Wexford, Pennsylvania, United States Rite Aid of Pennsylvania Inc Full time
About the Role

We are seeking a highly motivated and customer-focused Lead Service Associate to join our team at Rite Aid of Pennsylvania Inc. As a key member of our retail operations team, you will play a vital role in ensuring exceptional customer experiences and driving business growth.

Key Responsibilities
  • Supervise and support Store Associates in daily operational tasks, including customer service, sales, and inventory management.
  • Assist customers with their shopping needs, resolve issues, and provide personalized service to drive loyalty and retention.
  • Oversee merchandising tasks, including plan-o-gram execution, to maintain a visually appealing store environment.
  • Perform receiving and stocking procedures, count and reconcile cash register drawers, and prepare deposits and order change from the bank.
  • Ensure store inventory is regularly inspected, removed, or rotated according to the Product Freshness Review Schedule.
  • Maintain a safe, clean, and pleasing environment for customers and associates.
  • Design and implement a monthly schedule to optimize workflow and assign tasks to team members.
Requirements
  • H.S. Diploma or General Education Degree (GED) required.
  • At least one (1) year of experience in retail, food service, restaurant, or customer service industry, preferably at a supervisor level.
What We Offer

We are committed to providing a supportive and inclusive work environment that fosters personal growth and development. As a Lead Service Associate, you will enjoy:

  • Competitive health plans and generous paid time off.
  • 401K matching and career growth opportunities.
  • A dynamic and collaborative team environment that values diversity and inclusion.
Join Our Team

We are an Equal Opportunity Employer and welcome applications from qualified candidates who share our commitment to excellence and customer satisfaction.



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