Director of Training and Engagement
3 weeks ago
At Elevance Health, we are seeking a highly skilled Director of Training and Engagement to join our team. This key role will oversee the development and implementation of comprehensive training and outreach strategies, ensuring alignment with the North Carolina Children and Families Specialty Plan (CFSP) and NCDHHS requirements.
This position will lead a regional team, manage stakeholder relationships, and ensure the effectiveness and compliance of training programs to enhance service delivery and meet contractual obligations.
This role can work in a hybrid way from our Durham or Winston-Salem, North Carolina offices.
Key Responsibilities:
- Develop and deliver customized training and engagement strategies, ensuring alignment with health plan and NCDHHS requirements.
- Manage a team of 6 training and engagement liaisons, including hiring, training, coaching, counseling, and evaluating performance.
- Connect with North Carolina training groups and develop relationships with various stakeholders to identify training and engagement needs.
- Create, manage, and disseminate training content, ensuring it meets all contractual requirements.
- Oversee and coordinate all training and engagement activities within the health plan and with partner agencies.
- Engage with state agencies and community partners to create collaborative strategies.
- Maintain consistent educational outreach through various formats like webinars, newsletters, and town halls.
- Present conference proposals relevant to the health plan and conduct evaluations to incorporate feedback into future training.
- Participate in additional training opportunities to align with required outcomes.
Requirements:
- Bachelor's degree and a minimum of 6 years of experience, including prior management experience.
- Experience in building community relationships, developing and delivering community training programs, and managing staff.
- Expertise in developing, training, and implementing community-based curricula and evidence-based models.
- Proficient in training large groups of professionals in multiple formats.
Preferred Skills:
- Demonstrated experience and understanding of the child welfare system and the interconnectivity between family preservation and stakeholder engagement within the Systems of Care framework.
- Extensive experience in graphic design.
What We Offer:
- A range of market-competitive total rewards, including merit increases, paid holidays, and incentive bonus programs.
- Medical, dental, vision, short and long-term disability benefits, 401(k) + match, stock purchase plan, life insurance, wellness programs, and financial education resources.
How to Apply:
Please submit your application through our website. We are an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status, or any other status or condition protected by applicable federal, state, or local laws.
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