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Patient Engagement Specialist

2 months ago

Davis, California, United States Joint Ventures , LLC Full time

Job Type:
Part-time

Position: Patient Care Coordinator (Wellness Coordinator)

Compensation: $17.50 hourly + monthly bonus

Work Schedule:

  • Weekly: Fridays and Saturdays
  • Weekday Hours: 9:30 AM - 7:00 PM
  • Weekend Hours: 9:30 AM - 4:00 PM
  • Availability for these specified days and hours is required. Additional hours may be available at other locations.
About Joint Ventures, LLC:

Joint Ventures is transforming access to chiropractic services by providing affordable healthcare options for individuals seeking pain relief and ongoing wellness. Our membership plans and packages eliminate the need for insurance, and our no-appointment policy, along with convenient hours and locations, enhances accessibility to care.

We are seeking Part-Time Wellness Coordinators

As a Wellness Coordinator at Joint Ventures, you will serve as the initial point of contact for patients, playing a vital role in ensuring they feel welcomed and valued. You will be responsible for promoting various membership plans and packages that allow patients to continue their chiropractic care at competitive rates. Additionally, maintaining accurate patient records, mastering our computer systems, and ensuring a clean and organized environment will be crucial for your success.

Key Responsibilities:
  • Welcome patients warmly and foster relationships
  • Inform patients about wellness plans and services
  • Assist patients with membership management, including sales and account oversight
  • Process transactions using point of sale software, ensuring accuracy in patient accounts
  • Guide patients in completing necessary paperwork
  • Engage in marketing and sales initiatives to attract new patients
  • Oversee daily clinic operations
  • Ensure an organized flow of patients through the clinic
  • Implement all standard operating procedures
  • Deliver exceptional customer service
  • Maintain professionalism and decorum at all times
  • Contribute positively to workplace culture as a team player
  • Manage clinic communications via phone and web platforms
  • Complete additional tasks as needed by the organization
Benefits for Part-Time Wellness Coordinators:
  • Consistent schedule with weekend availability and opportunities for additional shifts
  • 401(K) matching
  • Holiday pay
  • Lunch breaks
  • Opportunities for bonuses on a monthly and quarterly basis
  • Prospects for career advancement
  • Complimentary chiropractic services for employees and discounted rates for immediate family members
Qualifications:
  • Minimum of 1 year of sales experience, preferably in a fast-paced retail setting
  • High school diploma or equivalent
  • Positive and cheerful demeanor
  • Availability to work weekends and evenings as required
  • Proficient in using office equipment including computers, tablets, scanners, and phone systems
  • Familiarity with Microsoft Office, Google Drive, and social media platforms
  • Commitment to maintaining cleanliness and organization in the clinic
  • Professional appearance and adherence to company dress code
  • Confidence in presenting and selling memberships and visit packages
  • Willingness to learn and develop professionally
  • Ability to resolve conflicts professionally
  • Self-motivated and capable of working independently
  • Experience in office management or marketing is advantageous
  • Able to stand or sit for extended periods
  • Capable of lifting up to 20 pounds
  • Willingness to travel for training as necessary
Salary:
$17.00 to $17.50 plus monthly bonus