Customer Service Representative

4 weeks ago


Whitley City, Kentucky, United States First Financial Credit Full time
Job Summary

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative at First Financial Credit. As a key member of our branch team, you will be responsible for providing exceptional service to our customers, handling customer inquiries, and performing various administrative tasks.

Key Responsibilities
  • Customer Service: Greet customers, respond to their inquiries, and resolve issues in a timely and professional manner.
  • Loan Processing: Assist with loan applications, process payments, and maintain accurate records.
  • Administrative Tasks: Balance cash drawers, complete deposits, and perform other administrative duties as assigned.
  • Communication: Effectively communicate with customers, colleagues, and management to ensure seamless operations.
Requirements
  • Education: High school diploma or equivalent required.
  • Experience: One year of experience in a consumer finance company or lending environment preferred.
  • Skills: Excellent customer service skills, proficiency in Microsoft Office, and ability to work in a fast-paced environment.
What We Offer

As a valued member of our team, you will enjoy a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.



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