Customer Service Associate

3 weeks ago


Lincoln, New Hampshire, United States Woodsville Guaranty Savings Bank Full time
Job Summary

The Customer Service Associate will provide exceptional support to customers in a retail banking setting. This role involves resolving transaction issues, serving as a backup for teller balancing, and scheduling staff meetings.

Key Responsibilities:
  • Research and resolve customer complaints in a timely and professional manner.
  • Assist with the administration of new software systems and provide ongoing support to staff.
  • Schedule and facilitate onboarding training for new hires.
Requirements:
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Thorough knowledge of Microsoft Word and Excel.
Benefits:
  • Health, dental, and vision insurance.
  • Life and long-term disability insurance.
  • Paid time off.
  • 11 paid holidays.
  • 401(k) retirement plan with company contribution.

Estimated salary: $18.00 per hour based on location and industry standards.



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