Assistant Store Manager

2 weeks ago


Cleveland, Ohio, United States Off Broadway Shoes Full time
Assistant Manager Job Description

About the Role:

The Assistant Manager plays a crucial role in ensuring the smooth operation of our store. As a key member of the management team, you will assist the Store Manager in overseeing daily store activities, maintaining compliance with company policies, and providing guidance and training to sales associates.

Key Responsibilities:

  • Assist the Store Manager in managing store operations, including sales, customer service, and inventory control.
  • Provide leadership and guidance to sales associates, ensuring they meet sales and service targets.
  • Manage customer issues and concerns in a timely and professional manner.
  • Conduct sales floor merchandising and visual presentations to meet company standards.
  • Assist with payroll control, including scheduling and time and attendance.
  • Participate in training and development programs to enhance skills and knowledge.
  • Contribute to loss prevention efforts to protect company assets.

Requirements:

  • Approved background check.
  • Effective verbal and written communication skills.
  • Managerial and organizational skills.
  • Strong interpersonal skills for customer and employee interactions.
  • Working knowledge of footwear, accessories, and shoe care.
  • Basic mathematical skills.
  • Knowledge of corporate and store operations policies and procedures.

Equal Employment Opportunity:

Rack Room Shoes provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, marital status, disability, genetic information, age, military service, or any other characteristic that is protected by applicable law.



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