Customer Service Professional

13 hours ago


Rapid City, South Dakota, United States U-Haul Full time

Company Overview:

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We are a leading provider of moving and storage solutions, dedicated to delivering exceptional customer experiences. Our team is committed to making moving easier and more convenient for our customers.

Salary:

The estimated salary for this position is $15-$17 per hour, with opportunities for advancement and increased earning potential.

Job Description:

This role involves working as part of a supportive team to deliver exceptional customer service and ensure that customers receive the help they need on their journeys. Key responsibilities include inspecting and maintaining equipment, assisting customers with U-Haul products and services, and using up-to-date technology to dispatch and return equipment.

Required Skills and Qualifications:

  • A valid driver's license and ability to maintain a good driving record
  • A high school diploma or equivalent

Benefits:

  • Career stability
  • Opportunities for advancement
  • Mindset App Reimbursement
  • Gym Reimbursement Program
  • Health insurance & Prescription plans (if eligible)
  • Paid holidays, vacation, and sick days (if eligible)
  • Life insurance
  • MetLaw Legal program
  • MetLife auto and home insurance
  • Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
  • 401(k) Savings Plan
  • Employee Stock Ownership Plan (ESOP)
  • 24-hour physician available for kids
  • Dental & Vision Plans
  • Business travel insurance
  • You Matter EAP
  • LifeLock Identity Theft Protection
  • Critical Illness/Group Accident Insurance
  • Dave Ramsey's SmartDollar Program

Work Environment:

The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.

Physical Demands:

The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.

About U-Haul:

U-Haul Holding Company and its family of companies continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products in states where prohibited.



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