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Cannabis Patient Care Specialist

2 months ago

Warrenton, Virginia, United States Proper Brands Full time
About Proper Brands

We're a community-driven company building a better cannabis market through quality products and exceptional customer service.

Job Summary

We're seeking a skilled Cannabis Patient Care Specialist to join our team at Proper Brands. As a key member of our dispensary team, you'll provide top-notch customer service, educate customers on our products, and maintain a positive and memorable experience for every visitor.

Responsibilities
  • Create a positive and memorable experience for every customer
  • Ensure customer safety and satisfaction
  • Maintain a thorough knowledge of all dispensary products and medicinal qualities
  • Inquire about potential issues and educate customers on available products
  • Tailor product recommendations to meet customer needs
  • Answer customer questions and elicit feedback
  • Serve as a brand ambassador and maintain customer confidentiality
  • Process customer payments and maintain accurate records
  • Collaborate with dispensary staff during peak business hours
Requirements
  • HS Diploma or GED
  • 1+ years in retail and guest services
  • Passion for cannabis
  • Excellent communication skills
  • Customer service-oriented and team-centered
  • Ability to adapt in a fast-paced environment
  • Ability to obtain a Missouri Agent ID
Benefits
  • Medical, dental, and vision insurance
  • Term life insurance coverage
  • Retirement savings plan
  • Paid time off
  • Holiday pay
  • Employee Assistance Program
  • Employee discount program
  • Paid parental leave