Delinquent Loan Collector in Banking Industry

7 days ago


Getzville, New York, United States Imagine Staffing Technology Full time
Role Overview

The successful candidate will be responsible for initiating direct contact with consumers in the earliest stages of default on their mortgage loans. This will involve collecting consumer financial information, assessing their ability to repay their delinquency, and identifying appropriate solutions.

Main Responsibilities:

  1. Initiate contact with consumers in the earliest stages of default on their mortgage loans
  2. Collect consumer financial information and assess their ability to repay their delinquency
  3. Identify and resolve problematic account situations where appropriate
  4. Communicate all applicable state-specific call compliance requirements on both inbound and outbound calls received/made

Requirements and Qualifications:

  • A combined 2 years' higher education and/or relevant work experience
  • Ability to communicate effectively and professionally over the phone
  • Excellent communication and customer service skills
  • Proficiency with word processing and spreadsheet software


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