Customer Experience Coordinator
2 days ago
Are you looking for a challenging and rewarding career in the cannabis industry? StateWide Property Holdings Ohio LLC, a leading cannabis company, is seeking a Medical & Retail Sales Associate to join their team. As a Sr Customer Care Consultant, you will play a key role in ensuring exceptional customer experiences and upholding the company's high standards.
The estimated salary for this position is $55,000 - $70,000 per year, based on industry standards and location. Our company offers a competitive benefits package, including medical, dental, and vision coverage, as well as opportunities for professional growth and development.
Company Overview:
StateWide Property Holdings Ohio LLC is a fast-paced and innovative cannabis company that prioritizes exceptional customer experiences and operational excellence. We are committed to delivering an empowering and trusted cannabis experience for our patients.
Job Description:
- Follow established protocols for sales and customer service to ensure customer satisfaction.
- Maintain in-depth knowledge of products and strains, as well as industry-wide product knowledge.
- May be responsible for monitoring and maintaining inventory levels; creating inventory list for restock (fulfillment store only), receiving deliveries, inputting inventory data into the system.
- Assist customers in selecting the right products, while empowering them with knowledge about different methods of cannabis consumption.
- Audit online menus for accuracy.
- Complete tasks assigned during scheduled shifts, including cash handling and discount application.
Physical Requirements:
- Constantly perform desk-based computer tasks.
- Frequently sitting and standing.
- Occasionally stand/walk, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 25 pounds.
Benefits:
We offer a comprehensive benefits package, including medical, dental, and vision coverage, as well as opportunities for professional growth and development. If you are passionate about providing exceptional customer experiences and want to be part of a dynamic team, please apply today.
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