Patient Access Coordinator
4 weeks ago
Job Summary
MedCura Health is seeking a highly organized and customer-focused Patient Access Representative to provide exceptional service to our patients. As a key member of our team, you will be responsible for managing patient appointments, maintaining accurate records, and ensuring seamless communication with our healthcare providers.
Key Responsibilities
- Appointment Scheduling
- Maintain accurate and up-to-date patient appointment schedules for all departments
- Monitor physician and patient schedule changes, and adjust schedules accordingly
- Registration and Insurance Verification
- Collect and verify patient demographic and insurance information
- Enter accurate and complete information into our registration system
- Customer Service
- Provide exceptional customer service to patients, addressing their questions and concerns in a timely and professional manner
- Ensure patients understand our registration and billing processes
- Financial Obligations
- Determine applicable insurance co-pays and deductibles
- Collect any necessary financial obligations at the time of service
Requirements
- High school diploma or equivalent
- 2-3 years of medical front office experience preferred
- Minimum of 12 months experience in a customer service position
- Certified medical assistant experience preferred
- Excellent communication, organizational, and customer service skills
Working at MedCura Health
We are committed to providing a supportive and inclusive work environment that fosters growth and development. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.
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