Patient Care Coordinator

2 weeks ago


Greensboro, United States Carolina Neurosurgery and Spine Associates Full time
Job Title: Patient Representative

We are seeking a compassionate and energetic individual to join our team at Carolina Neurosurgery and Spine Associates. As a Patient Representative, you will play a vital role in providing exceptional patient care and ensuring a positive experience for our patients.

Key Responsibilities:
  • Check in patients, collect payments, and verify insurance information.
  • Obtain proper insurance documentation and demographic information, adhering to HIPAA standards.
  • Process new patient paperwork and/or updated paperwork.
  • Prepare for upcoming appointments by following established procedures.
  • Explain insurance authorization to patients as necessary.
  • Count petty cash and document on log.
  • Apply our core values in decision-making and interactions with all individuals.
  • Promote a positive work environment through effective teamwork.
  • Perform other duties as assigned by changing needs, patient flow, or physician request.
Company Culture Expectations:
  • Reflect CNSA Core Values in all job responsibilities and interactions.
  • Participate in department or system-wide improvement plans.
  • Perform high-quality work that is neat, accurate, complete, and on time.
  • Offer assistance to all patients by promptly responding to requests and needs.
  • Adapt to changing assignments and responsibilities.

We offer a weekly rotating schedule with flexibility to meet business needs. If you are a team player who is passionate about providing exceptional patient care, we encourage you to apply today.



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