Veterinary Care Coordinator

4 weeks ago


Greensboro, North Carolina, United States Truss Vet Full time
Job Summary

We are seeking a highly skilled and compassionate Client Care Coordinator to join our team at Truss Vet. As a key member of our staff, you will play a vital role in delivering exceptional client experiences and promoting the well-being of our patients and their families.

Key Responsibilities
  • Provide exceptional client care and support, ensuring a positive and memorable experience for all patients and their families.
  • Manage client communications, including phone calls, emails, and in-person interactions, with a focus on empathy, professionalism, and attention to detail.
  • Assist with administrative tasks, such as medical record management, scheduling, and data entry, with a high level of accuracy and efficiency.
  • Collaborate with our clinical team to ensure seamless communication and coordination of patient care.
  • Participate in ongoing training and professional development to stay up-to-date on the latest veterinary care practices and technologies.
Requirements
  • High school diploma or equivalent required; associate's or bachelor's degree in a related field preferred.
  • Minimum 1 year of experience in a veterinary or healthcare setting, with a focus on client care and communication.
  • Excellent communication and interpersonal skills, with the ability to work effectively with clients, staff, and veterinarians.
  • Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple responsibilities.
  • Ability to work in a fast-paced environment, with a focus on providing exceptional client care and support.
What We Offer
  • Competitive salary and benefits package.
  • Opportunities for professional growth and development, including ongoing training and education.
  • A dynamic and supportive work environment, with a focus on teamwork and collaboration.
  • Recognition and rewards for outstanding performance and contributions to the team.
About Truss Vet

Truss Vet is a leading provider of veterinary care services, with a commitment to delivering exceptional patient care and client experiences. Our team is dedicated to providing a supportive and inclusive work environment, with a focus on professional growth and development.



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