Physical Therapy Support Specialist
6 days ago
ATI Physical Therapy is the largest outpatient orthopedic physical therapy company under one brand, operating over 900 locations across 24 states.
We prioritize a friendly atmosphere and innovative culture, fostering collaboration among our team members. Our National Outcomes Registry boasts over 3 million patient cases, guiding best practices for treatment excellence and contributing to the body of research supporting the value of physical therapy in musculoskeletal healthcare.
Ongoing personal and professional growth are encouraged through various resources, making us an exciting place for new or returning candidates to join our team.
A Day in the Life as a Physical Therapy AideThis role offers hands-on experience working alongside leading experts in physical and occupational therapy, supporting patient care, and gaining valuable healthcare knowledge and skills.
You'll enjoy a competitive compensation package, including:
- Insurance: health, dental & vision
- Paid Time Off & Be Well Days
- 401K Matching Program
- Long-Term & Short-Term Disability
- Life Insurance
This position involves providing direct patient care and support, including setting up exercise equipment, instructing, and monitoring exercises, delivering home exercise programs, and assisting with therapeutic modalities.
Additionally, you'll be responsible for maintaining clinic tidiness, following cleaning protocols, ordering supplies, and ensuring equipment functionality.
A sense of urgency is key, ensuring patient concerns are escalated promptly to clinicians and the Clinic Director.
Cultivating Exceptional Customer ExperienceGreet patients warmly during daily check-ins and appointments, promoting efficient intake processes and assisting clinicians with timely scheduling.
You'll onboard new patients by reviewing paperwork, verifying benefits, completing medical forms, and introducing patient outcomes tools.
Key Performance MetricsThis role contributes to converting referrals into evaluations, assisting with patient rescheduling, and providing primary support during daily patient check-ins.
You'll help collect Patient Reported Outcome assessments and contribute to the clinic's overall success.
RequirementsTo succeed in this role, you must possess:
- A high school diploma and/or relevant healthcare experience (Physical Therapist Aide/Technician, Medical Assistant, hospital employment)
- Customer Service experience (service industry or administrative role)
- Certified Personal Trainer experience
- An Associates Degree in Health Sciences or a related field
ATI Physical Therapy provides equal employment opportunities to all employees and applicants, prohibiting discrimination and harassment based on protected characteristics.
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