Community Health Worker

3 weeks ago


St Louis, Missouri, United States UnitedHealth Group Full time
Job Title: Field-Based Community Health Worker

At UnitedHealth Group, we're committed to simplifying the healthcare experience and creating healthier communities. As a Field-Based Community Health Worker, you'll play a vital role in removing barriers to quality care and making a meaningful impact on the lives of millions of people.

About the Role:

This is a field-based position that requires working from home and traveling to client and patient sites within a designated area. You'll be responsible for assessing, planning, and implementing care strategies that are individualized by patient and directed toward the most appropriate, least restrictive level of care.

Key Responsibilities:
  • Assess and identify patient needs, develop and implement care plans, and coordinate with healthcare providers to ensure seamless care delivery.
  • Collaborate with patients, families, and healthcare teams to ensure patient-centered care and address social determinants of health.
  • Identify and initiate referrals for social service programs, including financial, psychosocial, community, and state supportive services.
  • Communicate effectively with patients, families, and healthcare teams to ensure quality coordinated care and services are provided expeditiously.
  • Document all member assessments, care plans, and referrals provided.
Requirements:
  • 4+ years of case management, community outreach work, or volunteering experience.
  • 2+ years of experience working or volunteering within the Community Health setting in a field-based healthcare role.
  • 2+ years of experience working or volunteering within the local Community, with demonstrated knowledge of culture and values within the Community and familiarity with the resources.
  • Intermediate level of computer proficiency, including the use of Microsoft Outlook, Teams, and multiple web applications.
  • Access to a designated quiet workspace in your home (separated from non-workspace areas) with the ability to secure Protected Health Information and live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service.
  • Valid Missouri driver's license and current automobile insurance with access to reliable transportation that will enable you to travel to client and/or patient sites within a designated area.
  • Ability to travel locally, up to 100 miles round trip and up to 50% of the time.
Preferred Qualifications:
  • Bachelor's Degree (or higher) in a health-related field.
  • Community Health Worker (CHW) Accreditation.
  • Licensed Practical Nurse (LPN), Certified Nursing Assistant/Home Health Aide, Certified Medical Assistant.
  • Care management experience.
  • Experience working in Managed Care.
  • Knowledge of Medicaid/Medicare population.
  • Knowledge and/or experience with behavioral health or substance use disorders.
What We Offer:

At UnitedHealth Group, we're committed to providing a comprehensive benefits package that includes:

  • Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays.
  • Medical Plan options along with participation in a Health Spending Account or a Health Saving account.
  • Dental, Vision, Life & AD&D Insurance along with Short-term disability and Long-Term Disability coverage.
  • 401(k) Savings Plan, Employee Stock Purchase Plan.
  • Education Reimbursement.
  • Employee Discounts.
  • Employee Assistance Program.
  • Employee Referral Bonus Program.
  • Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.).
Why Join Us:

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone – of every race, gender, sexuality, age, location, and income – deserves the opportunity to live their healthiest life. We're committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes.

We're an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.



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