Senior IT Service Technician

1 week ago

Anchorage, Alaska, United States Govcio LLC Full time
Job Title: Senior IT Service Technician

GovCIO is seeking a highly skilled Senior IT Service Technician to provide onsite support for our federal customer in Anchorage, AK. As a key member of our team, you will be responsible for delivering technical support, systems refresh, software integration, and operations support to ensure the smooth operation of our IT systems.

Key Responsibilities:
  • Provide on-call support by identifying, researching, and resolving technical problems received via the ServiceNow ticketing system.
  • Interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problems.
  • Recommend systems modifications to reduce user problems.
  • Perform routine system maintenance and analysis functions, including hardware configurations and adding, removing, and replacing equipment components.
  • Install operating system patches, upgrades, etc. via SCCM Software Center.
  • Provide remote support services for telework/home users.
  • Help ensure user applications work over VPN and/or Citrix.
  • Manage user relocation requests.
  • Local On-Site Cabling.
  • Provide on-site support for enterprise groups such as the network and security operation centers.
  • Restart network equipment, including switches and routers as directed by enterprise networking.
  • Replace defective network equipment.
  • Wireless Services.
  • Assist users with mobile communication devices.
  • Provide tier 2 support, including but not limited to hardware troubleshooting, OS reinstall, and assisting with device swapping.
  • Asset Inventory Support.
  • Assist with physical inventory as needed.
  • Assist with receiving and receipting property.
  • Disposal Preparation Support.
  • Process computer equipment for disposal.
  • Ensure disposal policies are properly employed.
  • Ensure all devices are fully wiped of information before leaving the facility.
  • Video Conferencing and Audio/Video O&M.
  • Troubleshoot system problems.
  • Work with support staff for remote troubleshooting and repairs.
  • Assist in setting up presentation devices and video conferencing units.
  • Support pre/post application releases.
  • Gather, analyze, and report end-user support trends.
Qualifications:
  • High School with 5-8 years (or commensurate experience)
  • US Citizen
  • High degree of technical proficiency
  • Excellent problem-solving skills and analytical abilities
Preferred Qualifications:
  • Minimum 6 months' experience troubleshooting Apple Macintosh software and hardware in a customer service role
  • Certification in Microsoft Operating Systems
  • Familiarity with SCCM remote resolution and with using SCCM to remotely complete software installation
  • CompTIA Network+
  • CompTIA A+
  • CompTIA Server+
  • CompTIA Security+
Clearance Required:

Must be able to obtain and hold a Public Trust Clearance.

  • Environmental Services Technician

    2 weeks ago

    Anchorage, Alaska, United States Providence Service Full time

    About the RoleWe are seeking a highly motivated and detail-oriented Environmental Services Technician to join our team at Providence Horizon House. As an Environmental Services Technician, you will play a critical role in maintaining the cleanliness and sanitation of our facilities, ensuring a safe and healthy environment for our patients and staff.Key...

  • Environmental Services Technician

    3 weeks ago

    Anchorage, Alaska, United States Providence Service Full time

    About the Role We are seeking an Environmental Services Technician to join our team at Providence Alaska Medical Center. As an Environmental Services Technician, you will play a critical role in maintaining a clean and safe environment for our patients, visitors, and staff. Key Responsibilities Clean and maintain assigned areas, including public and...

  • On-Site Service Technician

    1 month ago

    Anchorage, Alaska, United States Sound Decisions Full time

    About the RoleWe are seeking a highly skilled and experienced On-Site Service Technician to join our team at Sound Decisions. As a key member of our technical support team, you will be responsible for providing top-notch support to our clients and ensuring the smooth operation of our collaboration spaces.Key ResponsibilitiesProvide daily support to end users...

  • Field Service Technician

    6 days ago

    Anchorage, Alaska, United States GCI Full time

    Job DescriptionGCI is seeking a highly skilled and motivated Field Service Technician I to join our team. As a Field Service Technician I, you will be responsible for installing, servicing, and troubleshooting telecommunications equipment, including analog or digital systems for video, voice, and data services.Key Responsibilities:Install, service, and...

  • Psychiatric Technician

    3 weeks ago

    Anchorage, Alaska, United States Providence Service Full time

    About the RoleWe are seeking a skilled Psychiatric Technician to join our team at Providence Crisis Recovery Center. As a Psychiatric Technician, you will provide personal care services and general therapeutic procedures to behavioral health patients under the direction of a Registered Nurse or designated licensed staff.Key ResponsibilitiesProvide personal...

  • Pharmacy Technician Associate

    3 weeks ago

    Anchorage, Alaska, United States Providence Service Full time

    About the RoleWe are seeking a highly skilled Pharmacy Technician Associate to join our team at Providence Service. As a key member of our clinical team, you will play a vital role in providing exceptional patient care and supporting our pharmacists in their daily tasks.Key ResponsibilitiesAssist pharmacists in medication reconciliation and ensure compliance...

  • Psychiatric Technician

    2 weeks ago

    Anchorage, Alaska, United States Providence Service Full time

    About the RoleWe are seeking a skilled Psychiatric Technician to join our team at Providence Crisis Recovery Center. As a Psychiatric Technician, you will provide personal care services and general therapeutic procedures to behavioral health patients under the direction of a Registered Nurse or designated licensed staff.Key ResponsibilitiesProvide personal...

  • Pharmacy Technician Associate

    4 weeks ago

    Anchorage, Alaska, United States Providence Service Full time

    About the RoleWe are seeking a highly skilled Pharmacy Technician Associate to join our team at Providence Service. As a key member of our clinical team, you will play a vital role in providing exceptional patient care and supporting our pharmacists in their daily tasks.Key ResponsibilitiesAssist pharmacists in medication reconciliation and ensure compliance...

  • Pharmacy Technician Associate

    4 weeks ago

    Anchorage, Alaska, United States Providence Service Full time

    About the RoleWe are seeking a highly skilled Pharmacy Technician Associate to join our team at Providence Service. As a key member of our clinical team, you will play a vital role in providing exceptional patient care and supporting our pharmacists in their daily tasks.Key ResponsibilitiesAssist pharmacists in medication reconciliation and ensure compliance...

  • IT Support Specialist

    2 weeks ago

    Anchorage, Alaska, United States Solutions IT Full time

    Job SummarySolutions iT is an Information Technology company based in Oregon, dedicated to providing stress-free IT solutions for small to medium-sized businesses. We are seeking a skilled IT Technician to join our team, responsible for maintaining and installing business customer networks and technology environments.Key ResponsibilitiesProvide technical...

  • Pharmacy Technician Associate

    4 weeks ago

    Anchorage, Alaska, United States Providence Service Full time

    About the RoleWe are seeking a highly skilled Pharmacy Technician Associate to join our team at Providence Service. As a key member of our clinical team, you will play a vital role in providing exceptional patient care and supporting our pharmacists in their daily tasks.Key ResponsibilitiesAssist pharmacists in medication reconciliation and ensure compliance...

  • Pharmacy Technician Associate

    3 weeks ago

    Anchorage, Alaska, United States Providence Service Full time

    About the RoleWe are seeking a highly skilled Pharmacy Technician Associate to join our team at Providence Service. As a key member of our clinical team, you will play a vital role in providing exceptional patient care and supporting our pharmacists in their daily tasks.Key ResponsibilitiesAssist pharmacists in medication reconciliation and ensure compliance...

  • Senior Tax Analyst

    2 weeks ago

    Anchorage, Alaska, United States Internal Revenue Service Full time

    Job SummaryWe are seeking a highly skilled and experienced Senior Tax Analyst to join our team at the Internal Revenue Service. As a Senior Tax Analyst, you will be responsible for performing complex tax analysis and providing expert advice to senior management and other stakeholders.Key ResponsibilitiesConduct in-depth tax analysis and provide...

  • Senior Mental Health Counselor

    1 week ago

    Anchorage, Alaska, United States Providence Service Full time

    Job SummaryWe are seeking a highly skilled Senior Mental Health Counselor to join our team at Providence Alaska Medical Center. As a Senior Mental Health Counselor, you will provide direct client care services, including treatment planning, individual therapy, family therapy, and group therapy. You will also assist leadership in the development and...

  • Surgical Technician

    4 weeks ago

    Anchorage, Alaska, United States Providence Service Full time

    About the RoleWe are seeking a skilled Surgical Technician to join our team at Providence Alaska Medical Center. As a Surgical Technician, you will play a critical role in delivering patient care during surgery, working closely with surgeons, anesthesiologists, RNs, and other surgical personnel.Key ResponsibilitiesHandle instruments, supplies, and equipment...

  • Senior Mental Health Counselor

    3 weeks ago

    Anchorage, Alaska, United States Providence Service Full time

    Job SummaryWe are seeking a highly skilled Senior Mental Health Counselor to join our team at Providence Alaska Medical Center. As a Senior Mental Health Counselor, you will provide direct client care services, including treatment planning, individual therapy, family therapy, and group therapy. You will also assist leadership in the development and...

  • Service Technician

    2 weeks ago

    Anchorage, Alaska, United States United Auto Sales Full time

    Job Title: Service TechnicianUnited Auto Sales is seeking a highly skilled Service Technician to join our team. As a Service Technician, you will be responsible for diagnosing and repairing vehicles to the highest standards of quality and safety.Responsibilities:Diagnose and repair complex mechanical issues with precision and speed.Perform routine...

  • Surgical Technician

    4 weeks ago

    Anchorage, Alaska, United States Providence Service Full time

    About the RoleWe are seeking a skilled Surgical Technician to join our team at Providence Alaska Medical Center. As a Surgical Technician, you will play a critical role in delivering high-quality patient care during surgical procedures.Key ResponsibilitiesWork collaboratively with surgeons, anesthesiologists, and other surgical personnel to ensure a smooth...

  • Biomedical Equipment Technician

    2 weeks ago

    Anchorage, Alaska, United States Providence Service Full time

    Job SummaryWe are seeking a highly skilled Biomedical Equipment Technician to join our team at Providence Alaska Medical Center. As a Biomedical Equipment Technician, you will be responsible for providing technical support for the Alaska Service Area and Shared resources accounts.Key ResponsibilitiesTest, diagnose, repair, calibrate, certify, install, and...

  • Pharmacy Technician Associate

    2 weeks ago

    Anchorage, Alaska, United States Providence Service Full time

    Job SummaryWe are seeking a highly skilled Pharmacy Technician Associate to join our team at Providence Family Medicine Ctr-Anchorage. As a Pharmacy Technician Associate, you will play a vital role in providing exceptional patient care and supporting our clinical pharmacists in their daily tasks.Key ResponsibilitiesAssist pharmacists in medication...