Call Center Associate

3 weeks ago


Huntsville, Alabama, United States Precision Door Service Full time
Job Overview
Precision Door Service is a rapidly growing franchise with a commitment to delivering outstanding garage door repair services across the nation. We are currently seeking a highly skilled Phone Support Specialist to join our team. In this role, you will play a critical part in ensuring our customers receive top-notch support and service.

Duties and Responsibilities
- Answer and respond to customer inquiries in a timely and professional manner
- Identify and resolve customer complaints and issues efficiently
- Collaborate with internal teams to provide seamless service delivery
- Develop and maintain accurate knowledge of company products and services
- Participate in ongoing training and development programs to enhance skills and expertise

Key Qualifications
- Strong verbal and written communication skills
- Ability to work in a fast-paced environment and adapt to changing priorities
- Experience in a customer-facing role, preferably in a call center setting
- High school diploma or equivalent
- Ability to pass a drug screening and background check

Salary Range
The estimated salary for this position is $15-$22 per hour, depending on experience and qualifications. Our comprehensive benefits package also includes opportunities for career advancement and ongoing training.
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