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Retail Sales Representative

2 months ago

Annapolis, Maryland, United States The Children's Place Full time
Position Overview:
The Retail Sales Representative will play a crucial role in assisting the Store Leadership Team to fulfill all company objectives and strategies. This individual will exemplify and uphold outstanding customer service through effective communication, product expertise, and suitable sales techniques.

Key Responsibilities:
  • Monitor customer interactions and respond promptly, prioritizing customer assistance over other duties.
  • Welcome and acknowledge customers, ensuring they receive the appropriate level of service.
  • Clearly convey the value and quality of our products while informing customers about current promotions and providing alternatives for unavailable items.
  • Utilize sound judgment to effectively resolve customer inquiries and concerns.
  • Exhibit proficient selling skills to positively influence sales conversion rates.
  • Deliver quick, friendly, and precise service at the cash register while educating customers on the benefits of our loyalty program.
  • Maintain adequate stock levels, ensuring all sizes and styles are available.
  • Adhere to company standards for merchandise presentation, signage, and displays.
  • Support and uphold a tidy, organized stockroom while ensuring a customer-ready environment and complying with safety protocols.
  • Perform daily cleaning tasks to meet company standards.
  • Safeguard company assets by following all Loss Prevention protocols.
  • Promptly inform the Store Leadership Team of any maintenance or facility needs to ensure a clean and safe environment for customers and staff.
  • Contribute focused efforts towards achieving store objectives.
  • Demonstrate flexibility by processing stock as needed.

Qualifications:
  • High School diploma or equivalent.
  • Previous experience in retail is preferred.
  • Must be at least 18 years old.

Skills and Attributes:
  • Exceptional customer engagement abilities.
  • Proven time management and organizational skills.
  • Ability to work collaboratively in a team setting.
  • Adaptability and flexibility to changing priorities.
  • Willingness to work a flexible schedule to meet business needs, including weekends and evenings.
  • Capability to navigate the sales floor and stockroom; ability to climb ladders and lift up to 50 lbs.

We are committed to fostering a diverse and inclusive work environment that is fast-paced and engaging, celebrating the success of our collection of brands. If you are enthusiastic about contributing to a high-performing team, we encourage you to explore our current openings.