Community Health Navigator Team Lead

4 weeks ago


Salt Lake, Utah, United States Activate Care Full time

About the Role:

Activate Care is seeking a skilled Community Health Navigator Supervisor to oversee and support our local Utah Community Health Navigators in the Path Assist program. This is an exciting opportunity to accelerate local change and drive towards better and more equitable community health.

Key Responsibilities:

  • Oversee a team of Community Health Navigators, managing daily workflow and team dynamics.
  • Provide mentorship, coaching, and clinical oversight for caseload management.
  • Lead onboarding, orientation, and training of Community Health Navigators for the Path Assist program.
  • Partner with community-based organizations to track metrics and escalate issues that may arise.
  • Coordinate efforts of the CHN team to create and foster connections with local community nonprofits and resources.
  • Participate in community activities to enhance the image of Activate Care and local community-based organizations.
  • Maintain client privacy and uphold confidentiality.
  • Lead and participate in weekly team meetings, workshops, and trainings to expand knowledge of department priorities.
  • Assist in the management of collection, tracking, and reporting of program outcomes.

Requirements:

  • Degree requirements: Candidates should possess a minimum of an Associate Degree or Bachelor's Degree in Public Health, Community Health, Human Service Delivery, or equivalent.
  • Must have a valid driver's license in the state of Utah.
  • Must be able to use a personal vehicle to commute to and from client's homes.
  • Must be willing and able to receive annual flu vaccination to help protect yourself and clients' health and wellness.
  • 3-5 years of relevant work experience as a supervisor to staff providing direct care coordination services to individuals and families (preferred).
  • Experience working directly with nonprofits, healthcare organizations, social service providers, faith-based groups, or government agencies that address social determinants of health.
  • Strong communication skills, problem-solving, empathetic.
  • Capable of working independently with minimum supervision.
  • A collaborative team leader who is committed to supporting, encouraging, and helping their team.
  • Cultural humility: You are able to understand, communicate, and work effectively and respectfully across demographical, socioeconomic, language, and all other constituents that represent diverse cultures of communities.
  • Additional language skills are a plus.

About Activate Care:

At Activate Care, we're on a mission to improve health equity and drive improved health outcomes across the country. Our Community Care Record platform enables healthcare and community organizations to coordinate care for populations challenged with health-related social needs. Path Assist is our tech-enabled community health worker program for HRSN utilizing an evidence-based, structured intervention. Our goal is simple: increase health confidence, improve self-efficacy, and reduce inappropriate healthcare spend.



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