Shift Lead Position

24 hours ago


Salt Lake, Utah, United States Switchpoint Community Resource Center Full time
Job Title: Shift Lead

At Switchpoint Community Resource Center, we are seeking a highly motivated and compassionate individual to fill the role of Shift Lead. This position is responsible for the day-to-day management of clients, ensuring their safety and security, and providing support and guidance to our residents.

Key Responsibilities:
  • Conduct interview assessments for clients seeking services and complete new client admissions according to policy
  • Document notable client interactions with staff, volunteers, and other clients
  • Supervise the chore schedule and room checks, and oversee prescription and over-the-counter medications to clients according to policy
  • Provide crisis intervention, safety planning, and rescue information to clients and callers
  • Maintain appropriate professional boundaries with program residents and reinforce community living guidelines
  • Distribute personal care items to clients per protocol and perform program exit procedures
  • Ensure the safety and security of the program and residents, including perimeter checks and maintaining program and client confidentiality
Requirements:
  • Previous experience working with homeless families in a shelter environment is highly preferred
  • Knowledge of domestic violence, mental health, and substance abuse issues
  • Experience working with and supporting volunteers
  • Exhibits a positive and compassionate attitude, sensitivity, and the ability to work well with others in a close residential setting
  • Model positive behavior, appropriate boundaries, and the ability to use sound judgment during times of crisis
  • Excellent interpersonal, written, and verbal skills
  • Ability to wear multiple hats within a small nonprofit organization
  • Proficient in MS Office Suite and Google Docs
  • Possesses a valid Utah State Driver's License


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