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Reimbursement Coordinator
2 months ago
CareDx, Inc. is seeking a highly skilled Reimbursement Specialist to join our team. As a key member of our Front-End Team, you will play a critical role in ensuring the efficient processing of claims and resolving inquiries from external providers, patients, and other departments.
Key Responsibilities- Sort and distribute incoming mail, preparing outgoing mail as needed
- Communicate with providers to verify patient and insurance demographic information
- Answer phone calls and patient questions, connecting with the correct team for resolution
- Process Financial Assistance requests and provide outcomes to patients
- Interface with other departments, external providers, or clients to resolve errors
- Provide support in all areas of the Department, coordinating activities with team members to ensure timely distribution of work
- Participate in administrative staff meetings and attend other meetings and trainings
- Assist in the evaluation of reports, decisions, and results of the department in relation to established goals
- Recommend innovative approaches, policies, and procedures to effect continual improvements in the efficiency of the department and services performed
- Requires a High School Diploma or equivalent
- Working Knowledge of denials, adjustments, and Third-Party Operations and/or Analysis
- Strong analytical skills and ability to manipulate data in Microsoft Excel
- Ability to work independently with minimal supervision
- Must be able to analyze, summarize, and provide detail of findings when needed
- Ability to problem-solve an issue to determine the root cause
CareDx, Inc. is a leading precision medicine solutions company focused on the discovery, development, and commercialization of clinically differentiated, high-value healthcare solutions for transplant patients and caregivers. We believe in taking great care of our people, so they take even greater care of our patients.
We offer a competitive Total Rewards package, including a base salary, incentive compensation, health and welfare benefits, 401(k) savings plan match, Employee Stock Purchase Plan, pre-tax commuter benefits, and more. We also have a Living Donor Employee Recovery Policy that allows up to 30 days of paid leave annually to a full-time employee who makes the selfless act of donating an organ or bone marrow.
CareDx, Inc. is an Equal Opportunity Employer and participates in the E-Verify program.
