Community Director

4 weeks ago

Los Angeles, California, United States Quality Management Group Full time
Community Director

We are seeking a highly skilled Community Director to join our team at Quality Management Group. As a Community Director, you will be responsible for leading the overall administration, compliance, and maintenance of our properties, while striving to maintain 100% occupancy.

Key Responsibilities:

  • Leading the overall administration, compliance, and maintenance of the property
  • Ensuring resident files and Yardi data are maintained in accordance with Compliance and Property Management policies and regulations
  • Reviewing, processing, and approving all resident notices pertaining to recertification
  • Maintaining property waiting lists in accordance with the properties' Tenant Selection Plan
  • Ensuring applications for housing are processed in accordance with properties' affordable housing covenants
  • Processing annual re-certifications within established timelines
  • Complying with all aspects of Fair Housing and Harassment Awareness training and protocols in performance of all tasks and assignments

Requirements:

  • Current/previous Section 8 voucher experience
  • Minimum of 1 year experience in Tax Credit
  • Minimum of 2 years or more in a supervisory role overseeing other employees
  • Minimum 2-5 years working in a position with comparable responsibilities
  • Minimum of a high school education or equivalent
  • YARDI property management accounting software expertise
  • Formal instruction/designations such as a Certified Occupancy Specialist
  • Financial management
  • Proficient in English language in verbal and written communications and in writing reports
  • Computer literacy in Outlook, Word, Excel, and the Internet
  • Must possess a valid driver's license and automobile insurance to operate vehicles for company business

Essential Skills:

  • Excellent customer service skills and ability to be flexible, a team player, and interface professionally with all levels of internal and external customers
  • The ability to hold the residents and employees accountable without being hostile
  • Clear communication both written and oral, including diplomacy and discretion
  • Must have a strong work ethic and positive attitude
  • Ability to work with and understand persons of all ethnic and family backgrounds
  • Ability to build external relationships while positively promoting the organization
  • Excellent time and project management skills with the ability to organize and prioritize tasks
  • Relate to others beyond giving and receiving instructions
  • Handle high stress situations effectively
  • Exhibit strong leadership skills
  • The ability to both prioritize and delegate as needed
  • Demonstrate initiative, personal awareness, professionalism, integrity, and exercise confidentiality in all areas of performance
  • Thrives in a fast-paced, team-oriented, collaborative, deadline-driven work environment and ability to manage a high level of detail
  • A passion and strong understanding of our industry and our business mission
  • Authorized to work in the United States for any employee

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