Customer Service Ambassador
3 weeks ago
Key Responsibilities:
As a Customer Service Representative at GB Packaging, you will be responsible for providing exceptional customer service and support to our clients. This includes:
- Responding to customer inquiries and resolving issues in a timely and professional manner
- Providing accurate and timely data entry, including managing multiple accounts and processing orders
- Coordinating interactions between customers and multiple departments, including handling complaints and quality concerns
- Developing and maintaining strong relationships with customers to ensure their needs are met and exceeded
Requirements:
To be successful in this role, you will need:
- Advanced computer skills with proficiency in the Microsoft Office Suite and website and internet tools
- Excellent verbal and written communication skills, both on the phone and in person
- Ability to work well under pressure and handle multiple tasks and interruptions in a short period of time
- Commitment to providing outstanding customer service and resolving conflicts in a creative and resourceful manner
What We Offer:
GB Packaging is committed to providing a positive and supportive work environment, with opportunities for growth and development. We offer a competitive salary and benefits package, as well as a dynamic and collaborative team environment.
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