Customer Service Representative: Sales

2 days ago


Portland, Oregon, United States Maletis Beverage Full time
Job Summary:

As a Sales and Customer Service Professional at Maletis Beverage, you will play a vital role in providing exceptional service to internal and external sales representatives, as well as external retail customers. Your primary responsibility will be to sell products via phone and email to existing and new customers, while maintaining a strong relationship with Pro-Sell accounts.

Key Responsibilities:

Develop and maintain contact with Pro-Sell accounts to ensure strong relationships and drive sales growth.
Obtain external orders from customers and work with the Quality Control/Outside Sales department to ensure efficient sales processes.
Market and sell products to customers to grow business and increase revenue.
Manage all incoming phone calls and respond to customer inquiries in a timely manner.
Process special orders for sales professionals and provide administrative support to all levels of personnel.

Requirements:

Previous sales and customer service experience required.
Must be at least 21 years of age and pass a pre-employment background check and drug screen.
Excellent time management skills and ability to work independently and as part of a team.
Highly self-motivated and able to work extra hours if necessary to fulfill job responsibilities.
Ability to use or learn Microsoft Office (Excel, Outlook, PowerPoint, and Word).
Upbeat and positive attitude with a strong focus on customer satisfaction.

Working Conditions:

This role operates in an office environment and requires the ability to lift up to 10 pounds. The majority of the time will be spent stationary, using standard office equipment such as computers, phones, photocopiers, and fax machines.

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