Forklift Repair Specialist

2 months ago

Kalamazoo, Michigan, United States JLL Full time

Join JLL and make a difference in the real estate industry.

At JLL, we are dedicated to transforming the future of real estate through our exceptional services, advisory capabilities, and innovative technology. We prioritize attracting top talent and fostering an environment where individuals can thrive, develop meaningful careers, and feel a sense of belonging. Whether you possess extensive experience in commercial real estate, skilled trades, or technology, or you are eager to leverage your skills in a new sector, we invite you to become part of our team as we pave the way for a brighter future.

Role Overview:

This position is client-facing and offers the chance to merge your service-oriented mindset, excellent interpersonal skills, and enthusiasm for cultivating a welcoming workplace culture. The Forklift Mechanic is responsible for providing technical support, troubleshooting, and maintenance for intricate manufacturing machinery, including mechanical, electrical, pneumatic, and control systems across a vast multi-million dollar campus.

This role necessitates collaboration with the Account Leadership team, clients, vendors, and operational support staff, thriving in a dynamic environment that requires managing multiple priorities. The ideal candidate will adeptly process and analyze information to fulfill client requirements while coordinating various facility activities and projects. Strong organizational skills and the ability to prioritize tasks effectively are essential, as is the capacity to navigate high-pressure situations and consistently make sound, high-quality decisions.

Furthermore, this position demands a high level of critical thinking, emotional intelligence, and specialized communication skills.

Key Responsibilities:

  • Conduct routine, emergency, and preventative maintenance on forklifts.
  • Analyze manufacturer’s technical manuals to execute necessary repairs and maintenance.
  • Diagnose forklift issues, including brake, electrical, and hydraulic systems, identifying defects, potential hazards, and malfunctions.
  • Repair mast and attachment components as needed.
  • Demonstrate a solid understanding of brake systems and tire/wheel replacements.
  • Work on LP, gas, and diesel systems effectively.
  • Replace defective parts from inventory or order parts for major repairs.
  • Reassemble forklifts and make necessary adjustments for optimal performance and safety.
  • Perform safety inspections of forklifts before returning them to operational status.
  • Maintain cleanliness of equipment and work areas as required.
  • Ensure that work practices align with safety standards.
  • Keep a tidy and organized workspace.
  • Complete detailed service documents and logs for maintenance tasks.
  • Stay updated with new technical information and industry trends.

Qualifications:

  • Minimum of two years of experience in a related field, particularly in maintaining various lift trucks.
  • A solid foundation in mechanical skills and knowledge of industrial electricity is preferred.
  • Detail-oriented, organized, adaptable, and willing to take on new challenges.
  • Proven ability to deliver excellent customer service.
  • Friendly, confident, and engaging demeanor.
  • Customer-centric approach with a passion for service excellence.
  • Strong verbal and written communication skills, capable of professional interaction.
  • Team-oriented with the ability to quickly adapt to new ideas and changes in a fast-paced environment.
  • High level of innovation and independence, able to work with minimal supervision.
  • Ensure consistent business support aligns with service level agreements and meets Key Performance Indicators.

Safety Responsibilities:

  • Identify risks within client facilities and work to minimize downtime.
  • Implement and manage computerized maintenance management systems in line with JLL and client expectations.
  • Adhere to all JLL work practices and compliance standards.
  • Oversee compliance with environmental health and safety programs.

Additional Information:

A hospitality mindset is crucial for this role, emphasizing teamwork, excellent communication, multitasking abilities, attention to detail, and problem-solving skills.

Benefits:

JLL values the impact of a supportive workplace on employee wellness, offering a comprehensive benefits package that prioritizes mental, physical, and emotional health. Benefits may include:

  • 401(k) plan with company matching contributions.
  • Comprehensive medical, dental, and vision coverage.
  • Paid parental leave at full salary.
  • Paid time off and company holidays.
  • Flexible and remote work arrangements may be available.

JLL is an Equal Opportunity Employer, committed to providing reasonable accommodations to individuals with disabilities throughout the employment process.

We encourage you to explore this opportunity and see how you can contribute to our mission.

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