Customer Service Representative- Claremont

6 days ago


Claremont, New Hampshire, United States Bar Harbor Bank & Trust Full time
Job Title: Customer Service Representative- Claremont

Overview
Bar Harbor Bank & Trust is a leading financial institution that offers competitive pay, referral incentives, an employee stock purchase plan, medical/dental/vision/life insurance plans, paid holidays, 401(k) plan, paid time off, a wellness program, continuing education benefits, and more.

About the Role
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative in our Claremont, New Hampshire branch. As the first point of contact for our customers, this role plays a critical part in building trusted relationships and supporting their day-to-day financial needs.

Main Responsibilities
+ Assist customers in identifying their financial needs and contribute toward the success of the company by recommending additional products and services.
+ Recognize and seize opportunities to make referrals for loans, trusts, investments, insurance, and other exceptional services offered by the bank.
+ Gain an understanding of the banking industry and begin to contribute toward meeting branch goals in a variety of categories, including deposits and loans.
+ Build trusting relationships with individuals in the communities we serve.
+ Be an active participant in, and advocate for, community growth and prosperity.
+ Process transactions for customers in a prompt, efficient, courteous and professional manner.
+ Provide exceptional customer service, reach effective resolutions, and follow through with customers for all inquiries.

Requirements
High school diploma or equivalent required. Strong communication and teamwork skills essential.

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