Team Lead at IHOP
2 days ago
Job Overview
We are seeking a Team Lead to join our team at IHOP. As a Team Lead, you will play a critical role in ensuring the success of our restaurant by overseeing team members and ensuring customer satisfaction.
About the Role
The Team Lead will be responsible for resolving issues and lending a helping hand when needed. When the manager is not present, the Team Lead will oversee team members and ensure that customers receive excellent service.
Responsibilities
The responsibilities of the Team Lead include:
- Resolving issues and addressing customer concerns
- Lending a helping hand to team members as needed
- Overseeing team members in the absence of the manager
- Ensuring customer satisfaction
Requirements
To be successful as a Team Lead at IHOP, you should have:
- Excellent communication and problem-solving skills
- Ability to work well under pressure and prioritize tasks effectively
- Strong leadership and teamwork skills
- A passion for delivering excellent customer service
Benefits
We offer a competitive salary of $45,000 - $55,000 per year, depending on experience, plus benefits such as health insurance, paid time off, and opportunities for career growth and development.
Location
This position is located in a busy restaurant environment, where you will be working with a dynamic team to deliver exceptional customer experiences.
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