Account Support Professional

1 week ago


Idaho Falls, Idaho, United States D&L Cleaners Full time
Job Overview

We are seeking a skilled Customer Service Representative to join our team at Rent-A-Center. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, resolving product and service issues, and ensuring their overall satisfaction.

Key Responsibilities:
  • Answer customer inquiries regarding products and services
  • Resolve customer complaints in a professional and timely manner
  • Maintain accurate records of customer interactions
  • Collaborate with other departments to ensure seamless customer experience

The ideal candidate will possess excellent communication skills, both verbal and written, and the ability to work in a fast-paced environment. A strong understanding of customer service principles and practices is essential.

Requirements
  • Bachelor's degree in a related field or equivalent experience
  • Minimum 2 years of customer service experience
  • Proven track record of resolving customer complaints
  • Excellent communication and interpersonal skills

The estimated salary for this position is $55,000 - $70,000 per year, depending on experience and qualifications.



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