Site Reliability Engineer, Technical and Cloud Services Specialist

4 days ago

Plano, Texas, United States Tyler Technologies Full time
Job Summary

We are seeking a highly skilled Site Reliability Engineer to join our Technical and Cloud Services team. As a key member of our team, you will be responsible for ensuring the reliability, scalability, and performance of our infrastructure while driving automation and efficiency in our development process.

Key Responsibilities
  • Design, build, and maintain highly available, scalable, and secure infrastructure components to support our applications and services.
  • Implement and maintain monitoring, alerting, and logging systems to proactively identify and resolve issues before they impact users.
  • Collaborate with development teams to automate deployment pipelines, infrastructure provisioning, and configuration management using tools like Jenkins, Terraform, and Kubernetes.
  • Lead incident response and post-mortem activities to identify root causes and implement preventive measures to minimize future incidents.
  • Conduct regular performance tuning and optimization of system resources to ensure optimal efficiency and cost-effectiveness.
  • Drive continuous improvement initiatives to streamline processes, enhance reliability, and increase productivity across the organization.
  • Stay current with industry trends, best practices, and emerging technologies in SRE, DevOps, cloud computing, and automation.
Requirements
  • BS/BA degree in Computer Science, Computer Engineering, Information Systems, or similar field.
  • 5-7 years of experience in a Site Reliability and/or DevOps role, with a strong understanding of both disciplines.
  • Proficiency in cloud computing platforms such as AWS, Azure, or GCP, including infrastructure-as-code (IaC) tools like Terraform.
  • Hands-on experience with containerization and orchestration tools such as Docker and Kubernetes.
  • Expertise in scripting and programming languages such as PowerShell, Python, Bash, or Go for automation and tooling.
  • Strong understanding of database concepts and administration, including T-SQL scripting, indexing, and performance tuning.
  • Solid understanding of networking concepts, security best practices, and system administration in Windows and Linux environments.
  • Strong analytical and problem-solving skill, with the ability to troubleshoot complex issues and drive resolution in a timely manner.
  • Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and stakeholders.
Preferred Qualifications
  • Knowledge of .NET Framework and Languages (C#, VB.NET).
  • Experience with monitoring tools, such as DataDog, AWS CloudWatch, and SolarWinds.
  • Database Performance Analyzer.
  • Experience with PagerDuty.
  • Knowledge of Agile Development, with experience with tools such as JIRA.
  • Knowledge of Web Development Practices and Technologies.
  • Experience with ticketing systems, such as Microsoft CRM.
  • Octopus Deploy.
  • Hangfire.
  • Elasticsearch.
  • RabbitMQ.
  • Apache.
  • Advanced knowledge of Microsoft Hosting Technologies.
  • Advanced knowledge of Dev-Ops practices.
About Us

Tyler Technologies is proud to be an affirmative action/equal opportunity employer. We are committed to diversity and inclusion in the workplace. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request by emailing or by calling ext. Please keep in mind these methods are reserved for individuals who require accommodation due to a disability.

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