Product Owner

9 hours ago

Irvine, California, United States EBizCharge Full time
Product Owner - ERP Integration Specialist

EBizCharge is a leading ERP and Accounting B2B integrated payment solution in the United States and Canada. Our platform integrates with over 100+ accounting, ERP, CRM, and ecommerce platforms, including QuickBooks, Sage, SAP B1, Netsuite, Epicor, Microsoft Dynamics, Acumatica, Oracle, Salesforce, Zoho, Magento, and WooCommerce.

We are seeking a seasoned ERP software professional to play a critical role in bringing our products to market. As a Product Owner - ERP Integration Specialist, you will define and promote the vision for existing and new product integrations, scope, budget, prioritize, and manage product integration projects through all phases of development, from inception to deployment.

Key Responsibilities:

  • Define and promote the vision for existing and new product integrations.
  • Scope, budget, prioritize, and manage product integration projects through all phases of development, from inception to deployment.
  • Collaborate closely and liaise with all Product Development team members to recommend solutions and offer user-inspired guidance for enhancing our new and existing EBizCharge product integrations.
  • Attend Agile Product Development meetings, such as Backlog Groomings, Sprint Plannings, Scrum Standups, and Sprint Retrospectives.
  • Attend troubleshooting calls with customers as needed.
  • Train stakeholders on product features and workflows through internal product demos.
  • Provide consultation as the subject matter expert for product-related questions originating internally and externally.
  • Help troubleshoot, escalate, and prioritize reported product issues to ensure timely resolutions.
  • Utilize and update process flow documentation and training guides to assist team members.

Requirements:

  • Consultancy experience implementing, configuring, and maintaining ERP applications and associated add-ons is required.
  • Experience using and supporting Sales Order, Accounts Receivable, and Accounts Payable modules is required.
  • Experience providing training and/or demonstrating products or software is preferred.
  • A positive attitude and the ability to build rapport and relationships with customers and with internal stakeholders is required.
  • Self-starter with exceptional troubleshooting skills is required.
  • Experience using Jira, TestRail, and Salesforce is a plus.
  • Flexibility and ability to thrive in a rapidly changing environment is required.
  • Exceptional written and verbal communication skills is required.

Benefits:

  • 100% employer-paid benefits (including Medical, Dental, Vision, & life insurance) for selected plans for the employee.
  • Retirement 401(k) plan with company match.
  • Gym access, dry cleaners, car wash conveniently located within the building.
  • Generous PTO plan with an additional 9 Days Company Paid Holidays per year.

The Company is committed to compliance with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in Company operations. The Company prohibits unlawful discrimination against any job applicant, employee, or unpaid intern by any employee of the Company, including supervisors and coworkers. Pay discrimination between employees of the opposite sex or between employees of another race or ethnicity performing substantially similar work, as defined by the California Fair Pay Act and federal law, is prohibited.

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