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Lead AI Strategist for Mortgage Innovation

1 week ago


Agoura, California, United States Pennymac Full time

Pennymac, a leading mortgage lender, is seeking an experienced Senior Vice President of AI Engineering to drive innovation and growth.

About Pennymac:

As one of the top mortgage lenders in the country, Pennymac has helped over 4 million lifetime homeowners achieve and sustain their aspirations of homeownership. Our vision is to be the most trusted partner for home.

We are guided by our core values: to be Accountable, Reliable, and Ethical in all that we do.

Job Summary:

The Senior Vice President of AI Engineering will lead the planning, design, and execution of AI strategies to support operational and strategic needs. This role requires expertise in designing and implementing AI solutions that align with business objectives, as well as experience in leveraging Generative AI and Large Language Models (LLMs) for business innovation, customer engagement, and operational efficiency.

The ideal candidate will have a strong engineering background, with experience in building LLM applications or RAG products, as well as extensive experience in Natural Language Processing (NLP), MLOps, and DevOps principles and technologies.

Responsibilities:
  • Contribute to the development of business unit goals and action plans to anticipate and support the needs of a growth-oriented company
  • Serve as a trusted advisor to Executive and Senior Leadership teams
  • Effectively translate business strategy into an integrated talent strategy for the enterprise
  • Ensure the development, implementation, and coordination of departmental plans and programs, and the formulation and regulatory compliance of related policies and procedures
  • Oversee overall system requirement creation, design, and architecture
  • Oversee 3rd party vendors (enhancements, fixes, deployment, production support) to support optimization of resourced solutions
  • Oversee unit and regression testing, release coordination, and production validation of AI development
  • Oversee stakeholder project reviews, audit remediation, and SDLC process adherence
  • Develop and utilize AI tools and processes to build a sustaining culture in support of a learning knowledge-based organization with a continuous improvement process methodology
  • Provide strategic and operational leadership to the design, administration, and implementation of all departmental programs, policies, and processes
  • Provide leadership and guidance for direct reports and engender a high-performance workforce culture through appropriate motivation
  • Ensure consistency of best practices, ethics, compliance with corporate and governmental standards, and application of policies across all locations
  • Perform other related duties as required and assigned
  • Demonstrate behaviors aligned with the organization's desired culture and values
  • Work in conjunction with Division leadership and internal customers to develop a departmental strategic plan
Requirements:
  • Bachelor's Degree in Computer Science or relevant field
  • 10+ years of relevant work experience
  • Proven ability to design and implement AI strategies that align with business objectives
  • Expertise in identifying AI-driven opportunities for innovation, efficiency, and growth
  • Expertise in leveraging Generative AI and LLMs for business innovation, customer engagement, and operational efficiency
  • In-depth knowledge of AI technologies, including generative AI, machine learning, deep learning, natural language processing, and computer vision
  • Familiarity with programming languages like Python, R, and AI frameworks such as TensorFlow, PyTorch, open-source resources such as HuggingFace, and cloud-based AI services for potential model tuning and deployment
  • Strong engineering skills (API, programming languages versatility, full-stack background: Node.js, React, etc.)
  • Extensive experience in building LLM applications or RAG products
  • Extensive experience in Natural Language Processing (NLP) (help solve industry-scale problem)
  • Experience in MLOps and DevOps principles and technologies (e.g., CI/CD, Containerization, Kubernetes, Cloud Infrastructure)
  • In-depth knowledge of LangChain (development platform) and LangSmith (MLOps)
  • In-depth knowledge of data retrieval management (vector databases, LlamaIndex, etc.)
  • Ability to connect AI initiatives with business goals, ensuring measurable ROI
  • Strong communication skills to collaborate effectively with stakeholders across business divisions, marketing, operations, finance, and IT
  • Deeper understanding of the mortgage finance industry
  • Understanding of AI ethics, bias mitigation, and data privacy regulations (such as GDPR, CCPA, etc.)
  • Experience in establishing governance frameworks to ensure responsible and ethical AI development and deployment
  • Proven track record in building and leading AI teams, including engineers, analysts, and possibly data scientists
  • Ability to mentor and upskill teams to stay at the forefront of AI advancements
  • Should be open to rolling up sleeves and performing engineering activities when needed
Benefits:
  • Comprehensive Medical, Dental, and Vision
  • Paid Time Off Programs including vacation, holidays, illness, and parental leave
  • Wellness Programs, Employee Recognition Programs, and onsite gyms and cafe-style dining (select locations)
  • Retirement benefits, life insurance, 401k match, and tuition reimbursement
  • Philanthropy Programs including matching gifts, volunteer grants, charitable grants, and corporate sponsorships