Front Desk Coordinator

4 weeks ago

Kahuku, Hawaii, United States Marriott Full time

**Job Overview**

Welcome to a career where you're valued and empowered to make a difference. As a Guest Services Agent at The Ritz-Carlton Oahu Turtle Bay, you'll be part of a team that's passionate about delivering exceptional guest experiences. With a strong focus on luxury hospitality, we strive to exceed expectations and create lifelong memories for our guests.

Key Responsibilities:

  • Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests.
  • Secure payment; activate/reissue room keys.
  • Ensure rates match market codes, document exceptions.
  • Verify/adjust billing for guests.
  • Communicate to appropriate staff when guests are waiting for an available room.
  • Advise guest of messages.
  • Clear departures in computer system.
  • Coordinate with Housekeeping to track room status and guest concerns.
  • File guest paperwork or documentation.
  • Operate telephone switchboard station.
  • Run and check daily reports, contingency lists, and credit card authorization reports.
  • Supply guests with directions and information.
  • Answer, record, and process all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests' satisfaction.
  • Arrange transportation for guests/visitors.
  • Count and secure bank at beginning and end of shift.
  • Cash-guests' checks, process all payment types, vouchers, paid-outs, charges, and provide change.
  • Notify Loss Prevention/Security of any reports of theft.

Requirements:

  • High school diploma or G.E.D. equivalent.
  • No related work experience required.

What We Offer:

  • A competitive salary range of $24.87 to $31.09 per hour.
  • The opportunity to join a global leader in luxury hospitality.
  • A dynamic and supportive work environment.

  • Front Desk Coordinator

    4 days ago

    Kahuku, Hawaii, United States Marriott International, Inc Full time

    About the Job:We are seeking an experienced Customer Service Representative to join our team as a Counter Person. As a member of our front desk team, you will be responsible for delivering exceptional guest experiences and ensuring that our guests feel valued and appreciated. If you possess excellent communication and interpersonal skills, and are able to...

  • Hospitality Associate

    4 days ago

    Kahuku, Hawaii, United States Marriott International, Inc Full time

    Job Overview">We are currently seeking a Hospitality Associate to join our team. In this role, you will be responsible for providing exceptional service to our guests, ensuring their stay is comfortable and enjoyable.">Responsibilities">As a Hospitality Associate, your duties will include:">">Welcoming and acknowledging guests in a friendly and courteous...

  • Hospitality Associate

    4 days ago

    Kahuku, Hawaii, United States Marriott International, Inc Full time

    The Hospitality Associate role is an excellent opportunity for those who are passionate about delivering exceptional customer service and working in a dynamic hospitality environment.In this role, you will be responsible for assisting with daily operations, including front desk duties, housekeeping, and food and beverage service.You will also be involved in...

  • Hospitality Associate

    4 days ago

    Kahuku, Hawaii, United States Marriott International, Inc Full time

    Job Overview:This position is responsible for providing exceptional guest service and ensuring that all aspects of the front desk operation run smoothly. The ideal candidate will possess excellent communication and interpersonal skills, as well as the ability to work effectively in a fast-paced environment.Responsibilities:- Welcome and greet guests in a...

  • Resort Hospitality Expert

    5 days ago

    Kahuku, Hawaii, United States Marriott Full time

    **About the Role**We are looking for a motivated and detail-oriented Guest Services Agent to join our team at The Ritz-Carlton Oahu Turtle Bay. As a key member of our resort's operations, you will be responsible for providing exceptional guest services and ensuring the smooth operation of our front desk.Responsibilities:Handle guest inquiries, complaints,...

  • Front Desk Manager

    3 months ago

    Kahuku, United States Marriott Full time

    Additional InformationJob Number24184631Job CategoryRooms & Guest Services OperationsLocationThe Ritz-Carlton Oahu Turtle Bay, 57-091 Kamehameha Highway, Kahuku, Hawaii, United States, 96731VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Management JOB SUMMARY   Assists the Front Office Manager in administering front office functions and...

  • Front Desk Associate

    5 days ago

    Kahuku, United States Marriott International, Inc Full time

    About The Ritz-CarltonAt Marriott International, Inc., we are committed to delivering exceptional guest experiences. Our team of Ladies and Gentlemen create lifelong memories for our guests by providing rare and special luxury service.

  • Registered Dietitian

    5 months ago

    Kahuku, United States Kahuku Medical Center Full time

    Job Title: Registered Dietitian Department: Dietary Reports To: Assistant Chief Nursing Office Status: Part-Time, Exempt Position Purpose: Kahuku Medical Center (KMC) Dietitian will help promote and coordinate healthy eating habits to prevent and treat illness through supervision of food preparation and service, dietary modifications and public education....

  • Room Attendant

    6 days ago

    Kahuku, United States Marriott International, Inc Full time

    Additional InformationOn Call, Open availabilityJob Number25005697Job CategoryHousekeeping & LaundryLocationThe Ritz-Carlton Oahu Turtle Bay, 57-091 Kamehameha Highway, Kahuku, Hawaii, United States, 96731VIEW ON MAPSchedulePart TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY   Respond promptly to requests from guests and other...

  • Room Attendant

    6 days ago

    Kahuku, United States Marriott International, Inc Full time

    Additional InformationOn Call, Open availabilityJob Number25005697Job CategoryHousekeeping & LaundryLocationThe Ritz-Carlton Oahu Turtle Bay, 57-091 Kamehameha Highway, Kahuku, Hawaii, United States, 96731VIEW ON MAPSchedulePart TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY   Respond promptly to requests from guests and other...

  • Room Attendant

    2 days ago

    Kahuku, United States Marriott International, Inc Full time

    Additional InformationOn Call, Open availabilityJob Number25005697Job CategoryHousekeeping & LaundryLocationThe Ritz-Carlton Oahu Turtle Bay, 57-091 Kamehameha Highway, Kahuku, Hawaii, United States, 96731VIEW ON MAPSchedulePart TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY   Respond promptly to requests from guests and other...

  • Room Attendant

    6 days ago

    Kahuku, Hawaii, 96731, Honolulu, HI, United States Marriott International, Inc Part time

    Additional InformationOn Call, Open availabilityJob Number25005697Job CategoryHousekeeping & LaundryLocationThe Ritz-Carlton Oahu Turtle Bay, 57-091 Kamehameha Highway, Kahuku, Hawaii, United States, 96731VIEW ON MAPSchedulePart TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Respond promptly to requests from guests and other...