Restoration Project Manager
6 days ago
Are you an experienced professional in the restoration industry with a passion for training, development, and exceptional leadership? SERVPRO of Bear/New Castle/Upper Darby is seeking a highly skilled Production Training Manager with excellent management and leadership skills to join our team and elevate the performance of our talented production staff.
Key Responsibilities:
- Develop and implement comprehensive training programs for production staff, covering a range of restoration techniques, equipment operation, safety protocols, and customer service skills
- Conduct training sessions, workshops, and hands-on demonstrations to ensure understanding and proficiency in restoration processes
- Evaluate training needs and create customized training plans to address knowledge gaps and enhance performance
- Collaborate with department managers to identify training priorities and align training initiatives with business goals
- Create and maintain training materials, including manuals, presentations, videos, and online resources
- Stay updated on industry best practices and emerging trends in restoration technology and incorporate them into training programs
- Monitor the progress and effectiveness of training programs through assessments, evaluations, and feedback from team members and management
- Provide ongoing coaching, mentoring, and performance feedback to production staff, fostering a culture of continuous learning and improvement
- Demonstrate excellent management and leadership skills by effectively motivating and inspiring the production team to achieve their goals
- Foster a collaborative and positive work environment, promoting teamwork and professional growth among team members
- Handle any performance issues or conflicts within the production team promptly and professionally
- Collaborate with other departments to ensure seamless coordination and communication across projects
- Act as a role model for professionalism, integrity, and dedication to quality in all aspects of work
Requirements:
- Valid driver's license
- High school diploma/GED; Associate degree or Bachelor's degree preferred
- At least 1 year of management and/or supervisory experience
- At least 3 years of industry experience
- IICRC certification a preferred
Physical Demands:
- Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
- Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)
- Ability to repetitively push/pull/lift/carry objects
- Ability to work with/around cleaning agents
- Ability to successfully complete a background check subject to applicable law
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