Mitigation Project Manager

4 days ago


San Antonio, Texas, United States Institute of Inspection , Cleaning and Restoration Certification Full time
Job Title: Mitigation Project Manager

At SERVPRO, we're seeking a highly skilled and experienced Mitigation Project Manager to join our team. As a key member of our restoration team, you will be responsible for overseeing all aspects of assigned restoration projects and crews.

Key Responsibilities:
  • Ensure accurate scope of work and reporting for projects
  • Negotiate customer and/or client approval of project scope and estimate
  • Schedule, coordinate, and oversee crews and resources to provide service on active projects
  • Review job site documentation to support services provided and ensure proper client requirements and billing process
  • Maintain written communication with customers, teammates, vendors, and insurance representatives
  • Manage production expenses, including equipment, vehicles, and other material assets
Additional Responsibilities:
  • Manage customer and client experience and overall customer satisfaction tracked with online reviews
  • Provide priority response to potential customers
  • Participate in recruiting, hiring, and training restoration teammates
Requirements:
  • Valid driver's license
  • High school diploma/GED; Associate degree or Bachelor's degree preferred
  • At least 1 year of management and/or supervisory experience
  • At least 3 years of industry experience
  • IICRC certification required (WRT, ASD, CDS)
  • TDLR certifications preferred
Skills/Physical Demands/Competencies:
  • Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
  • Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)
  • Ability to repetitively push/pull/lift/carry objects
  • Ability to work with/around cleaning agents
  • Ability to successfully complete a background check subject to applicable law

At SERVPRO, we offer a competitive compensation package, including a salary of $50,000.00 per year. If you're a motivated and experienced professional looking for a challenging and rewarding role, we encourage you to apply.



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