Compressor Support Specialist

6 days ago


Bay Minette, Alabama, United States Atlas Copco Full time
Quincy Compressor plays a vital role in various industries, providing essential applications from aerospace to oil and gas production. As a Technical Support Agent, you will be the key to delivering expertise and assistance concerning Quincy rotary and reciprocating products. Your responsibilities will include:

* Providing technical information to satisfy customer performance with Quincy Compressor
* Updating knowledge on new products and modifications to existing product lines
* Maintaining current product documentation for the Technical Service Department
* Providing daily reports of field problems to ensure efficient issue resolution
* Offering training to Service Technicians and distributors on product service and repair
* Administering remote monitoring platforms for ICONS

Requirements for this role include:

* A High School Degree; a Mechanical or Civil Engineering Degree is preferred
* 2 years' experience in a relevant role is preferred
* Knowledge of compressed air products and services
* Technical expertise
* Excellent phone skills
* Strong computer skills
* Excellent customer service and interpersonal skills
* CAD experience is preferred but not required

Benefits of working with Quincy Compressor include:

* Company vehicle, work clothes, and specialty tools
* Individual learning opportunities, worldwide job opportunities, and on-the-job training
* High standards for workplace safety
* Fair compensation package
* Health insurance, paid leave, and retirement benefits

Quincy Compressor is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We offer reasonable accommodation for any part of the employment process due to a physical or mental disability. Location: On-site at our Bay Minette, Alabama location.

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