Patient Experience Specialist

2 weeks ago


Petoskey, Michigan, United States arbor-associates Full time
Join us at Arbor Associates as a Telephone Interviewer and contribute to the development of high-quality healthcare services by collecting and analyzing valuable insights from patients and caregivers. This rewarding role offers a competitive hourly rate of $14.00, with opportunities for premium pay on weekends and evenings. You will work remotely, equipped with state-of-the-art technology and a flexible scheduling policy that allows you to balance personal needs and work requirements.

Key responsibilities include:
• Conducting telephone surveys with patients and caregivers
• Gathering feedback on patient experiences and perceptions of healthcare services
• Maintaining confidentiality and protecting sensitive information
• Accurately entering survey responses into our proprietary software application

To succeed in this role, you will need:
• Excellent communication and interpersonal skills
• Strong analytical and problem-solving abilities
• Ability to work accurately and efficiently in a fast-paced environment
• Proficiency in computer applications and keyboarding
• Self-motivation and ability to work independently

We offer a comprehensive benefits package, including paid holidays, sick time, vacation time, and life insurance. If you are a motivated and detail-oriented individual with a passion for delivering exceptional results, we invite you to apply for this exciting opportunity.

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