Network Systems Administrator
4 weeks ago
Job Summary:
Tyto Athene, LLC is seeking a skilled Network Systems Administrator to join our team. As a Network Systems Administrator, you will be responsible for providing technical support and maintenance for our network infrastructure. This includes monitoring, troubleshooting, and administering network systems to ensure optimal performance and security.
Responsibilities:
- Respond to support requests from customers and prospects via telephone, email, and helpdesk support tickets.
- Collaborate with peers and management to resolve client issues while actively contributing to a growing knowledge network that improves the effectiveness of our team and the information available to our clients.
- Administer and manage ticketing system for all technical related issues.
- Prioritize numerous issues of varying severity, and effectively manage the resolution of all issues within accepted service levels.
Requirements:
- 2+ years supporting design, integration, installation, testing and sustainment of complex networks.
- Meet IAT II Certification Baseline (e.g. CompTIA Security+) requirements upon acceptance of the position.
- Ability and willingness to learn new systems and technology.
- Physical ability to lift and install hardware system components, computers, monitors, printers, and plotters.
Clearance:
Secret
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