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Assistant Manager, RISD Store
2 months ago
Rhode Island School of Design (RISD) is seeking a highly skilled and experienced Assistant Manager to oversee the day-to-day operations of the RISD Store. As a key member of the retail team, you will play a vital role in ensuring the smooth operation of the store and contributing to the overall success of the department.
Key Responsibilities- Leadership and Team Management: Provide daily support, direction, and guidance to retail team members to ensure compliance with all standards of operation. Ensure effective delegation of tasks by aligning responsibilities and cross-training team members to enhance their abilities.
- Administrative Tasks: Assist in the administrative tasks associated with the procurement process by creating purchase orders, managing order quantities, and coordinating with vendors to ensure timely delivery.
- Training and Development: Support initial and ongoing training for the team, including initiating OPUS training plan, providing clear communication and feedback, and assisting with onboarding to develop a high-performing team.
- Diversity and Inclusion: Participate in diversity and inclusion training to evolve professionally and positively influence workplace culture.
- Product Management: Support the identification of new product trends for buyer consideration and create appealing POS displays to drive sales.
- Inventory Management: Ensure compliance with PCI standards for system usage and assist in managing inventory levels to ensure stock availability.
- Education and Experience: An Associate's degree or an equivalent combination of education and experience, along with a minimum of 3 years of hospitality experience and at least 1 year of managerial experience, is preferred.
- Leadership and Communication Skills: Strong leadership abilities with the capacity to motivate, coach, and develop a team. Deliver exceptional customer service, demonstrating professionalism and respect even under pressure.
- Operational Skills: Ability to address operational challenges, resolve conflicts, make sound decisions in a fast-paced environment, and administer and ensure compliance with operational policies and procedures.
- Technical Skills: Strong knowledge of computers and experience with Office and Google Suite, including Word, Excel, and PowerPoint.
- Art and Design Background: Art and design background preferred with knowledge of art supply application.
- Computer Experience: Computer experience is preferred.
- Valid Driver's License: Valid driver's license.
